Support Form You can write to us in 2 languages: English, Français
F.A.Q. Where is the Vinoteka Help Manual? Click here to launch the Vinoteka Help Manual How do I get the software? Am I going to receive a CD by mail? Vinoteka is a completely paperless software, which means you'll receive your serial number by email right after your purchase. Then you just have to download the application from our website. You then won't receive any CD by mail, since you'll just have to download and install the software right after you have your serial number. The whole process is almost instantaneous. How to install Vinoteka on my machine? Here is how to install Vinoteka on your machine: How to change the language of Vinoteka? Vinoteka, once installed on your machine, detects the language of your operating system and automatically starts in this language. If you wish to change the language of Vinoteka, you then have to change the language of your operating system. How to change the decimal separator (for prices)? Vinoteka offers 2 types of decimal separators you can use: the comma ',' and the dot '.'.You can use one or the other. How to activate the auto-filling of the fields for the references? One of the main features of Vinoteka is the auto-filling of several fields from one of them: when choosing the auto-filling starting from the appellation or the country, Vinoteka can indeed have the other fields 'Appellation', 'Country', 'Region', 'Subregion' and 'Classification' filled up automatically. The auto-filling feature allows you to go faster and more importantly, to link as much information as possible. How to create a WIFI network between my computer and my iPhone/iPod Touch/iPad? When you synchronize Vinoteka and Vinoteka Touch, your computer and your iPhone/iPod Touch/iPad must be connected to the same WIFI network, whether yours at home or of the place where you are. If there is no WIFI network available but if your computer (on which Vinoteka is installed) gets wired Internet, here is how to create a WIFI network from your machine, so that your iPhone/iPod Touch/iPad can catch it: Lost Your License Info? Enter the e-mail address you used when you registered, and we’ll mail it to you instantly! (If you can’t remember, e-mail us and we’ll look it up by hand.) |
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Support Form You can write to us in 2 languages: English, Français F.A.Q. How to create a WIFI network between my computer and my iPhone/iPod Touch/iPad? When you synchronize Vinoteka and Vinoteka Touch, your computer and your iPhone/iPod Touch/iPad must be connected to the same WIFI network, whether yours at home or of the place where you are. If there is no WIFI network available but if your computer (on which Vinoteka is installed) gets wired Internet, here is how to create a WIFI network from your machine, so that your iPhone/iPod Touch/iPad can catch it: How to do the first synchronization between Vinoteka Touch and Vinoteka? A user guide of Vinoteka Touch is available on our website, you can download it here. How to do the first synchronization between Vinoteka and Vinoteka Touch if the device is already connected to another computer? In order to delete the connection between Vinoteka Touch and Vinoteka (delete the connection between Vinoteka Touch and any computer) and to rebuild the connection between Vinoteka Touch and another machine, you have to first follow the procedure to delete the connection between both applications; afterwards, you'll be able to rebuild it again. The explanation of the whole process is available in the user guide of the application, you can download it here. How to change the language of Vinoteka Touch and/or Vinoteka Touch Lite? Vinoteka Touch automatically detects the language of your iPhone/iPod Touch/iPad and starts in the detected language (if it is one of the 6 available languages of Vinoteka Touch/Vinoteka Touch Lite). If the language of your iPhone/iPod Touch/iPad isn't one those 6 languages, Vinoteka Touch/Vinoteka Touch Lite will automatically start in english. Where to buy Vinoteka Touch and/or Vinoteka Touch Lite? You can purchase Vinoteka Touch and/or Vinoteka Touch Lite on the AppStore, from iTunes or online. After you've purchased the application, it'll automatically be installed in your device via iTunes. How works Vinoteka Touch? A user guide of the application Vinoteka Touch is available on our website, you can download it here. How works Vinoteka Touch Lite? A user guide of the application Vinoteka Touch Lite is available on our website, you can download it here. |
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